Help & support
Help & support

For assistance with your current web hosting plan or service, check out our FAQs and support resources, including developer tools.

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Call Us
Call Us

Call us to speak to a member of our team.

[email protected]

920027083

0554810855

Business Department
Business Department

Reach out to our sales team for collaboration opportunities and partnership projects.

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920027083

0554810855

Global branch
Global branch

Contact us to open our branches globally.

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920027083

0554810855

Get in touch

Looking for more information or want to reach out to our sales team?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Solutions Videos
Watch Solutions Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Web hosting involves storing your website files on a server. When someone types your domain into their browser, the server delivers your website content to their device, allowing them to view and interact with your site.

Yes, a domain name is required for users to access your website. It serves as your website's address on the internet, which visitors use to find your site.

  1. No, web hosting is where your website is stored and accessed, while a website builder is a tool that helps you create and design your site. Some hosting providers offer both, but they are separate services.
  • Web hosting is a service that allows your website to be accessible on the internet. When you choose a hosting provider, they allocate space on a server to store your website files, making it possible for users to access your site online. Without hosting, your website cannot be viewed by others.

     

 

Common types of web hosting include shared hosting, VPS hosting, dedicated hosting, and cloud hosting. Shared hosting is budget-friendly and suitable for smaller websites, while VPS and dedicated hosting provide more resources and control. Cloud hosting is scalable, making it ideal for growing businesses with fluctuating traffic.

Consider factors like your website’s traffic, resource needs, budget, and control level. Shared hosting is cost-effective for small sites, while dedicated hosting offers higher performance and control for large sites.

Cloud hosting is ideal if you need scalability and flexibility. It allows your site to use multiple servers, handling traffic spikes and ensuring uptime, which makes it suitable for growing businesses or high-traffic sites.

Storage and bandwidth needs vary based on the type of content and traffic your site receives. Blogs and small business sites typically require less, while e-commerce and media-heavy sites may need more resources.

Choosing the right hosting plan depends on your website's size, traffic, and needs. For new or small sites, shared hosting can be a cost-effective option. For growing sites with higher traffic, VPS or cloud hosting might be better. If you need full control over the server, dedicated hosting is recommended.

In shared hosting, multiple websites share the same server resources, which can impact performance if other sites use more resources. VPS (Virtual Private Server) hosting provides a dedicated portion of a server’s resources, offering better performance and more control than shared hosting.

We provide 24/7 customer support via live chat, email, and phone, ensuring you can get help whenever you need it, day or night.

Our hosting includes SSL certificates, firewalls, malware scanning, and regular updates to protect your data and ensure a secure hosting environment.

Yes, our support team is available to assist with website migration to make the transition to our hosting smooth and easy, whether you’re transferring from another provider or upgrading plans.

We prioritize security with features such as SSL certificates, daily backups, firewall protection, and malware scanning. Our team continuously monitors our servers to ensure a secure environment for your website data.

Absolutely! Our support team is available 24/7 to assist with any questions or issues you may have. We’re committed to helping you resolve technical challenges quickly, ensuring your website runs smoothly.

Yes, most providers include DDoS protection to safeguard your server from malicious traffic spikes.

Dedicated hosting typically includes 24/7 expert support to assist with server management and troubleshooting.

Many providers offer automated backups or backup options to ensure your data remains safe in case of an issue.

  • Yes, our hosting plans are scalable. You can upgrade your plan at any time to access more resources, such as additional storage, bandwidth, or advanced features, ensuring your hosting meets your website's growing needs.
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  • If your website traffic or resource needs increase, you can seamlessly upgrade to a higher-tier plan or switch to VPS or dedicated hosting to meet your growing demands.
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Many of our hosting plans support multiple domains and websites, allowing you to expand your online presence without requiring separate hosting accounts.

Yes, our plans are designed to support e-commerce sites, with features such as enhanced security, additional storage, and scalability options to handle increased traffic and transactions.

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